NoPowder Vegan

Effective Date: 22/05/2026

Last Updated: updated

This Refund Policy explains how refund requests are handled for digital products purchased from NoPowder Vegan, operated by Federica Macrì.

By purchasing a NoPowder Vegan product, you agree to this Refund Policy, together with our Terms and Conditions and Privacy Policy.

1. Our 30-Day Money-Back Guarantee

We want customers to feel confident when purchasing from NoPowder Vegan. For this reason, eligible purchases are covered by a 30-day money-back guarantee.

If you are not satisfied with your purchase, you may request a refund within 30 calendar days from the date of purchase, subject to the conditions described below.

2. Products Covered by This Policy

This Refund Policy applies to digital products sold through NoPowder Vegan, including but not limited to:

· ebooks and digital guides;

· downloadable templates, checklists, or bonus materials;

· online educational content;

· any other digital product clearly sold through our website.

If a product page includes different refund terms, the terms displayed on that product page will apply to that specific product.

3. How to Request a Refund

To request a refund, please contact us within 30 calendar days from the date of purchase at:

Email: support@nopowdervegan.com

Your refund request should include:

· your full name;

· the email address used at checkout;

· your order number or transaction ID, if available;

· the date of purchase;

· the product purchased;

· a short explanation of why you are requesting a refund.

Providing complete information helps us locate your order and process your request faster.

4. Refund Eligibility Conditions

A refund may be granted if all of the following conditions are met:

· the refund request is submitted within 30 calendar days from the purchase date;

· the purchase can be verified through our payment processor or order system;

· the request is made by the original purchaser using the email address associated with the order, or after successful identity verification;

· the request does not fall under the anti-abuse limitations described in this Policy.

5. Digital Products and Instant Access

NoPowder Vegan products are digital products that may be accessible immediately after purchase. This means that customers may receive instant access to downloadable or viewable content.

The 30-day money-back guarantee is a voluntary commercial guarantee offered by NoPowder Vegan. It does not limit any mandatory consumer rights that may apply under your local laws.

Where applicable law allows digital content providers to limit statutory withdrawal rights after instant access or download has started, the commercial guarantee described in this Policy will still apply according to the conditions stated here.

6. Processing Time

Once we receive your refund request, we will review it and notify you whether it has been approved.

Approved refunds are generally processed back to the original payment method. After we issue the refund, the time it takes for the funds to appear in your account depends on your bank, card issuer, or payment provider.

We are not responsible for delays caused by banks, card networks, payment processors, or other financial institutions.

7. Original Payment Method

Refunds are normally issued to the same payment method used for the original purchase.

If the original payment method is no longer available, we may require additional verification before determining whether an alternative refund method is possible.

8. Non-Refundable Items and Situations

We reserve the right to deny a refund request in certain situations, including but not limited to:

· refund requests submitted after the 30-day refund period has expired;

· orders that cannot be verified;

· requests made by someone other than the original purchaser without proper authorization;

· fraudulent, abusive, or bad-faith refund requests;

· repeated purchases and refund requests made to access digital content without paying;

· chargebacks opened before allowing us a reasonable opportunity to resolve the issue;

· products expressly marked as non-refundable at the time of purchase, where permitted by law.

9. Abuse of the Refund Policy

The 30-day money-back guarantee is designed to protect genuine customers, not to enable misuse of digital products.

We may refuse a refund or restrict future purchases if we reasonably believe that a customer is abusing the refund policy. Examples of abuse may include repeated refund requests, suspicious purchasing patterns, unauthorized sharing of digital content, or attempts to obtain free access to paid materials.

10. Access After Refund

If your refund is approved, your license to use the purchased digital product will end immediately.

After a refund has been issued, you must stop using, downloading, copying, sharing, distributing, or relying on the refunded product and any related bonus materials.

We may revoke access to any customer portal, download page, membership area, bonus content, or related digital resources associated with the refunded purchase.

11. Chargebacks and Payment Disputes

If you have an issue with your purchase, please contact us first so we can try to resolve the matter.

Opening a chargeback or payment dispute without first contacting us may delay resolution and may result in suspension of access to the purchased product while the dispute is pending.

We reserve the right to provide order records, access logs, email communications, refund policy acceptance records, and other relevant documentation to payment processors, card networks, or financial institutions in connection with chargeback disputes.

12. Duplicate Purchases

If you accidentally purchase the same product more than once, contact us at support@nopowdervegan.com

If we can verify the duplicate transaction, we may refund the duplicate purchase, unless there is evidence of fraud, abuse, or other irregular activity.

13. Promotional Prices, Discounts, and Coupons

If you purchased a product using a discount, coupon, promotional price, or special offer, any approved refund will be based on the actual amount paid at checkout, not the full standard price of the product.

Discounts, coupons, and promotional offers have no cash value and cannot be refunded separately.

14. Bundles, Bonuses, and Special Offers

If your purchase included bonuses, free resources, or bundled materials, those items are considered part of the original purchase.

If a refund is approved, access to the main product and all related bonuses or bundled materials may be revoked.

Free bonuses, gifts, or promotional materials are not refundable separately.

15. Technical Issues

If you experience technical problems accessing or downloading your product, please contact us at support@nopowdervegan.com before requesting a refund.

We may ask for reasonable information to help troubleshoot the issue, such as screenshots, browser details, device type, or the email address used for purchase.

If we are unable to provide access to the purchased product due to a technical issue under our control, and the issue cannot be reasonably resolved, you may be eligible for a refund.

16. Health and Nutrition Disclaimer

NoPowder Vegan provides educational content related to vegan nutrition, protein intake, meal planning, and plant-based eating.

Our products are for informational and educational purposes only and are not medical, nutritional, or professional health advice. They are not intended to diagnose, treat, cure, or prevent any disease.

Refund requests based solely on individual medical, dietary, or personal circumstances will be reviewed according to this Policy. Customers are responsible for consulting a qualified healthcare professional before making significant dietary changes, especially in the presence of medical conditions, allergies, pregnancy, breastfeeding, medication use, eating disorders, or specific nutritional needs.

17. Mandatory Consumer Rights

Nothing in this Refund Policy is intended to exclude, limit, or restrict any mandatory consumer rights that may apply under applicable law.

Depending on your country or state of residence, you may have legal rights in addition to this commercial 30-day money-back guarantee.

18. Changes to This Refund Policy

We may update this Refund Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date. The Refund Policy applicable to your purchase is the one available at the time of your order, unless mandatory law requires otherwise.

19. Contact Information

For refund requests or questions about this Policy, please contact:

NoPowder Vegan

Operated by Federica Macrì

Email: support@nopowdervegan.com

Website: https://www.nopowdervegan.com/